Laura, ma conseillère virtuelle

Thanks to the "Conseil Juste Prix" (Right Price advice, a personalised study of your energy consumption habits, your electric appliances and the level of comfort you wish), your EDF representative can give you the rates and tariffs that are best suited to your needs.

• Learn more about the EDF tariffs*

If you prefer budget your expenses over the year, you can pay a monthly sum determined by a calculated estimation of your electricity consumption. You just need to download this form (PDF, 62Kb) * and to provide a bank statement for your monthly payment to be automatically deducted from your bank account. This service is free, secure and easy to use.

Your electricity meters are checked every six months at the same period of the year. You can subscribe to the ‘Relevé Confiance’ service (Confidence meter readings contract) to check them on your own and submit them online *, by phone (0033 820 333 433, local rate within France only) or to your EDF local shop *. However EDF must check your electricity meters at least once a year.

• Submit your electricity meter readings online *

If you’re a residential customer, you can subscribe to the EDF online agency to submit your electricity meter readings, edit your personal data, modify your contract, view your bills, check your energetic consumption, subscribe to new offers and services and benefit from many others services. Don’t hesitate: it’s free and secure!

• Go to the online agency *

Please dial the following below telephone numbers according to your localization:local rate within France only.

Theses numbers are dedicated to our English speaking customers and provide information and advice in english only.(Ces numéros sont dédiés aux clients anglophones. Les informations et conseils fournis seront en anglais uniquement.)

* French only